• Can I send a message to many people at once?
  To send messages to more than one person, simply enter additional email addresses, separated by commas, in the To, CC, or BCC fields of the email message window. Be respectfful when sending to many people at once, many users do not like to receive large amounts of impersonal and/or unsolicited email.
  

• How can I send an attachment?
  You can send Word documents, spreadsheets, graphics files, and even small applications as email attachments. When you attach a file to an email message, a copy of the file is sent inside the email message. The file is then automatically downloaded to your recipient's hard drive when he or she checks for new email.
  

• Someone sent me an attachment and I can't find it. Where did it go?
  Your email program automatically saves email attachments on your hard drive and notifies you with a special paperclip icon. If someone sends you an email message with an attached file, you can open and use the file by opening the message and clicking the paperclip icon in the message window. If your computer can open the file, it will launch the appropriate program (or ask you which program you want to use) to open the file.
  

• What should I do if I get junk emails?
  Unsolicited commercial email, or "spam," is a big problem for the Internet. Momentum Online has a zero-tolerance policy for spam - we forbid our users from sending spam, and we work to ensure that our members do not receive it. If you get a junk email, DO NOT REPLY to the sender. Many spammers send email blindly, so your response tells them that they found an active emailbox.
  

• Can my friends using other Internet companies or AOL send me email?
  You can receive email from people around the world, no matter what Internet service provider they use. Tell your friends to address their messages to yourusername@moment.net.
  

• Can I get more than one email account?
  Yes as many as you need within reason. Additional mailboxes are an inexpensive way to let multiple people share one dial-up account. Contact one of our technical support representatives if you are interested in an additional e-mail account.