A Message to AOL Users..

Please be sure your e-mail is set to accept mail from all users; do not set the preferences to accept mail only from the people you have listed and do not set them to only accept mail from AOL-users. Sometimes the settings are this way by default so please check the settings (instructions are below).

If you don't have your mail program set properly, some or all people will not be able to contact you. This means that you may not receive messages from people who may have information to share with you. You may not receive replies to queries you submit, you won't receive the automated messages informing you of any replies to your posts and will may not be able to receive look-up requests or other requests for help.

The county coordinator will also be unable to reach you and will receive a bounce message telling her you are "NOT ACCEPTING MAIL FROM THIS SENDER". When this happens, if you posted a message to a GenConnect board, your e-mail address will be removed until your mail options are set properly (as the coordinator will continue to receive the bounce messages until she removes the address). Once you have made the necessary adjustment to your e-mail, you may notify the coordinator and she will add your address back to the board(s) if you ask her to (please be clear and let her know which query you'd like her to add the address to).

If you set your mail options to accept mail only from AOL-users, anyone who is not an AOL-user will be unable to contact you. If they try to send you a message, they will receive a bounce notice telling them know you are "NOT ACCEPTING MAIL FROM THIS SENDER".

How to correct your AOL mail preferences if they are not set properly to accept mail from all users

  • Go to Keyword: mail controls.
  • Set them to accept mail from non-AOL users.
  • Set them for each screen name that you want to receive the mail from (ie. the screen name you use to post a message to the GenConnect board and for the screen name that you use to send someone a message).
  • Be sure the controls are not set to only accept mail from the people you specify on your list.