There
are a variety of situations when you may need to redirect an email
message you've received to someone else, at the same time preserving
the header information of the original message. (The message header
includes information about who sent the message and from where it
was sent, along with information useful to a technical support person
such as a postmaster. The usual things you see are included, too,
such as subject, date, and the reply-to address.)
By preserving
the original headers, the person to whom you pass the message can
reply directly to the original sender, often the desired outcome.
Or, a technical person can investigate where the original came from,
as when the message is spam or includes a computer virus.
Different mail programs use different commands to perform the function
of passing on a message with the original headers: it could be redirect
or resend or bounce. Below is a list of mail programs and the specific
instructions for performing this function.
•
Outlook Express
With the message displayed, click on File >> Properties, then
go to the Details tab and click on the Message Source button. Click
once anywhere in this box, press Ctrl-a to highlight all the text,
and press Ctrl-c to copy it. Close the message source window and then
the properties window. Click Create to open a new message window.
Enter the email address of the person to whom you want to forward
the message and a subject. Click in the message body area and press
Ctrl-v to paste in the previously copied text. Click Send.
•
Outlook
Double-click on the message you want to forward. Select View >>
Options. At the bottom of the window you'll see a box labelled Internet
headers. Click once anywhere in this box, press Ctrl-a to highlight
all the text, and press Ctrl-c to copy it. Close this window and go
back to the message window. Click Forward. Enter the address of the
person to whom you want to forward the message, click at the top of
the message body area, and press Ctrl-v to paste in your previously
copied text. Click Send.
•
Netscape
Display the message you want to forward. Then choose View >>
Headers >> All. Click Forward, enter the address to which you
want to forward the message, and click Send.
Remember
to change this setting back once you no longer want to include full
headers in your forwarded mail.
•
Mulberry 3
With the message you want to forward displayed, select Message >>
Bounce. Enter the address of the person to whom you want to forward,
and click Send.
•
Eudora 5.2
With the message you want to forward displayed, select Message >>
Redirect. Enter the address of the person to whom you want to forward,
and click Send.
•
Pine
With the message you want to forward displayed, type b (bounce). Enter
the address of the person to whom you want to forward, and press Ctrl-x
to send.
Note
that Pine is the only program listed which is capable of bouncing
multiple messages at a time without requiring you to type in the To:
address separately for each message. If you have many messages to
forward to the same address and are familiar with using Pine, it may
be your best choice. For exact instructions...
•
Cubmail
With the message you want to forward displayed, click Redirect. Enter
the address of the person to whom you want to forward, and click Send.
• Apple Mail
With the message you want to forward displayed, select Message >>
Redirect. Enter the address of the person to whom you want to forward,
and click Send.
